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F.A.Qs

Frequently asked questions  

What is Loci Engineering Ltd.?

Loci Engineering Ltd. is a leading supplier of high-quality engineering and electronic components in Kenya. We serve a diverse clientele including hobbyists, students, engineers, and businesses, empowering them to build innovative projects in areas like robotics, aeronautics, IoT, and industrial automation.

What types of products do you offer?

We offer an extensive range of products, including:

  • Development Boards

  • Aeronautics & Robotics components

  • Electronics components

  • Integrated Circuits

  • Microcontrollers

  • Motors, Motor drives & Pumps

  • Relays & Actuators

  • Sensors

  • Power supplies Boards & Adapters

  • Display Modules

  • Batteries & Battery Holders

  • Solar Panels & Solar Charge Controllers

  • Breadboards & PCBs

  • Mechanical Components & Tools

Where is Loci Engineering Ltd. located?

Our physical location is at Kunjam Arcade building 1st Floor Room RM05 - Ongata Rongai On Magadi Road, Nairobi, Kenya.

What are your working hours?

  • Monday – Friday: 8:30 AM – 5:00 PM

  • Saturday: 8:30 AM - 1:00 PM

  • Sunday & Holiday: Closed

How do I place an order on your website?

Simply browse our product categories, add the desired items to your shopping cart, and then proceed to checkout. Follow the prompts to provide your shipping details and complete your payment.

Do I need an account to place an order?

No, you can check out as a guest. However, creating an account offers benefits such as faster checkout on future purchases, access to your order history, and easier order tracking.

Can I modify or cancel my order after placing it?

Order modifications or cancellations are only possible if your order has not yet been processed for shipping. Please contact us immediately at +254740624853 or info@lociengineeringltd.co.ke if you need to make changes.

How can I track my order?

Once your order is dispatched, you will receive an email with tracking information (if applicable). You can also log into your account to view your order status and tracking details.

Shipping & Delivery

General questions  

Do you deliver outside of Nairobi?

Yes, we offer delivery services across Kenya.

How long does delivery take?

Delivery times vary based on your location:

  • Within Nairobi: Typically 1-2 business days.

  • Outside Nairobi: Generally 2-5 business days. Specific delivery estimates will be provided during the checkout process.

What are the delivery charges?

Delivery charges depend on your location and the size/weight of your order. The exact charges will be calculated and displayed at checkout before you finalize your purchase.

Do you offer local pickup?

Yes, you are welcome to pick up your order directly from our location at Kunjam Arcade building 1st Floor Room RM05 - Ongata Rongai On Magadi Road during our standard working hours.

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